OMOTAYO BELLO

Sales & Technology Professional

Dublin, IE.

About

Highly motivated professional with a strong track record in sales and customer service excellence, complemented by advanced technical skills in AI, web development, and digital transformation. Leverages strategic sales techniques, product expertise, and team leadership to consistently exceed targets in fast-paced retail environments. Poised to drive business growth and operational excellence through a unique blend of commercial acumen and technological innovation, delivering high-impact solutions.

Work

Chadwicks Group

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Trade Sales Advisor

Dublin, Leinster, Ireland

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Summary

Spearheaded sales and customer service initiatives within a dynamic retail environment, consistently exceeding targets and enhancing client satisfaction.

Highlights

Achieved consistent high sales performance by leveraging in-depth product knowledge and adapting sales approaches to individual customer needs.

Drove positive customer feedback and increased satisfaction through attentive sales support and proactive resolution of inquiries.

Successfully upsold products and services, contributing significantly to store revenue and customer engagement.

Monitored market trends and competitor activities to strategically position offerings, maintaining a competitive edge in a fast-paced environment.

Managed complex workloads and tight deadlines, consistently delivering exceptional service and meeting performance metrics.

Centra Cabra

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Retail Supervisor

Dublin, Leinster, Ireland

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Summary

Supervised daily retail operations, leading a team to enhance sales performance, optimize store efficiency, and elevate customer experience.

Highlights

Devised and executed promotional campaigns, significantly increasing store traffic, sales, and overall profitability.

Managed and trained a team of staff, conducting performance reviews and ensuring adherence to sales and customer service standards.

Streamlined operational efficiency and inventory accuracy by effectively utilizing POS systems and inventory management software.

Analyzed sales figures and operational data to identify improvement areas, implementing merchandising strategies that boosted sales and visual appeal.

Resolved complex customer complaints and service issues, maintaining high satisfaction levels and fostering a positive shopping environment.

COMFORT KEEPERS

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Care Assistant

Dublin, Leinster, Ireland

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Summary

Delivered empathetic and comprehensive care to clients, collaborating with healthcare professionals to implement personalized care plans and improve quality of life.

Highlights

Collaborated with healthcare professionals to develop and execute individualized care plans, significantly improving patient outlook and daily living.

Monitored and supported clients' physical activity, actively contributing to the prevention of sedentary behavior and enhancing well-being.

Ensured patient safety and comfort during transfers and personal care, adhering strictly to body mechanics principles and medical protocols.

Managed client appointments and meticulously reported changes in condition to nursing staff, ensuring continuity of high-quality care.

Dunnes Stores

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Retail Assistant

Drogheda, Leinster, Ireland

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Summary

Supported dynamic retail operations, engaging customers, processing transactions efficiently, and contributing to an organized and appealing store environment.

Highlights

Engaged customers to identify needs and provided tailored product recommendations, directly contributing to sales and customer satisfaction.

Efficiently operated cash registers and processed merchandise returns/exchanges, maintaining transaction accuracy during peak business hours.

Arranged and restocked merchandise displays, enhancing visual appeal and promoting new products to attract customers and drive sales.

Education

Comfort Keepers

Dublin, Leinster, Ireland
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Induction Course Patient Moving And Care Giving Grade:

The Learning Curve Institute

Dublin, Leinster, Ireland
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FETAC Level 5 Social Studies Grade:

National College of Ireland

Dublin, Leinster, Ireland
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Certificate of Higher Education Computer Science Grade:

Courses

Computer Science Fundamentals

St Oliver's School

Drogheda, Leinster, Ireland
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GCSES Leaving Certificate General Studies Grade:

Awards

Best Colleague of the Year

Chadwicks Group

Recognized for exceptional performance, teamwork, and contribution to a positive work environment.

Employee of the Month

Chadwicks Group

Awarded four times over four years for outstanding sales achievements and customer service excellence.

Leaving Certificate Academic Achievement Award

St Oliver's School

Awarded for demonstrating strong academic performance during the Leaving Certificate program.

Skills

Sales & Customer Experience

Sales Techniques, Sales Goal Attainment, Customer Service, Product Knowledge, Sales and Negotiation, Communication Skills, Upselling, Customer Engagement, Market Analysis.

Leadership & Operations

Team Management, Teamwork, Retail Operations, Performance Review, Staff Training, Inventory Management, POS Systems, Merchandising, Promotional Campaigns, Time Management.

Digital & AI Technologies

Artificial Intelligence (AI) Experience, AI-powered Tools, Web-Based Application Development, AI Integration in Web Apps, Automation & Digital Transformation, No-code/Low-code Tools, Chatbots, Smart Forms, Recommendation Systems, Automated Responses, Intelligent Dashboards.

Problem Solving & Strategic Thinking

Problem Solving & System Design, Analytical Thinking, Adaptability, Adaptability with Emerging Technologies, Workflow Design, Data Analysis, Intelligent Decision-Making, Business Needs Analysis.